Free mobile chat text
There’s no involvement of third party connections, though an option is available to host chats on WP Live Chat Support’s servers, instead of your own website.Hosting on third party server improves response time and reduces the load on your host server.The plugin monitors chats in real-time allow file sharing and advanced analytics.The built-in ticketing system ensures 24 x 7 customer support by replacing the chat widget when no operators are available.Let’s start with our plugin list, Though you can download the WP Live Chat plugin for free, you’ll need a premium subscription to use it beyond the thirty-day free trial period.Proactive chat invitations help operators to start chatting.A website serves multiple purposes – one of the chief purposes being to inform visitors about your products or services.One way of doing this is to put it all out there for visitors to read, page after page.
Agents can scroll the chat box to see chat history and can transfer the call to another agent as well.
They can also see the queries even as visitors type them and be ready with a response.
You can maintain canned responses for common questions and search them using quick tags.
Site admins can get a clear picture of your support through the collection of the most important statistics from the last 7 days.
It helps you build and manage your team and assign specific tasks to them.