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Match also has a contact form for general questions and feedback. You can reach them via [email protected] With all of the emails and contact forms in general, you should expect to see a response within 48 hours.

For some, you might receive an automatic response acknowledging that Match received your email.

We are committed to maintaining standards, protecting users and giving those users assurance as outlined in Our Guiding Principles. A link to our customer service arrangements is provided here.

If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at

However, just like Match would tell you, please do not send any checks or cash in the mail.

We don’t want it to get stolen, and Match doesn’t accept payments this way anyway.

As these introductions have been carefully selected based on your VOC (Vitality, Openness and Culture) percentage, you can spend more time chatting or planning your first night out.

We believe in transparency and our user profiles reflect this.

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